Stop People Pleasing, Set Boun... 投稿者：Caryl Coleman 投稿日：2025/05/07(Wed) 18:08 No.22820 
Great readvery well-written! I got a lot out of it. For anyone in the hospitality field, I highly recommend a valuable resource I found on Amazon.
A COMPLETE GUIDE TO MASTERING THE HOTEL FRONT DESK https://www.amazon.com/dp/B0F5BR9R3D
It’s a comprehensive training guide for anyone involved in:
Hotel receptionist skills
Guest service skills
Check-in and check-out procedures
Dealing with difficult guests
Room selling techniques and reservations
English language for hotel receptionists
Receptionist duties and responsibilities
Marketing strategies in hospitality
One thing that really sets this book apart is the inclusion of real hotel dialogue practice for each common guest interactionperfect for receptionists learning English.
It guides you to use respectful phrases, use the right expressions, and handle all kinds of guest situationsfrom basic questions to serious problems.
Readers also receive bonus video tutorials, which walks you through hotel operations with clarity.
Whether you're a new receptionist, a hospitality student, or a supervisor building a strong team, this book is a powerful resource. It’s full of real-life methods to help you boost guest satisfaction, drive more bookings, and become a standout employee.
Check it out here: https://www.amazon.com/dp/B0F5BR9R3D
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